Policy · reviews-policy-1.0

What we will and won’t do with reviews

We will

  • Give you a review-request kit: an email and a text message you send to your own real customers, asking for an honest review.
  • Show you what AI assistants say reviews report about you, with the sources they cite, labeled as allegations or opinions where that is what they are.
  • Explain how to reply publicly to a review, and how to report one that breaks a platform’s rules, through that platform’s own process.

We won’t

  • Write reviews, post reviews, or respond to reviews for you.
  • Offer or help you offer money, discounts, gifts, entries or anything else for a review.
  • Help you ask only happy customers (“review gating”) or filter who gets asked.
  • Buy, sell, suppress or remove reviews, or promise that any review will be removed.
  • Ask for your passwords. You add us as a manager on a listing, and you can remove us at any time.

These follow the FTC’s rule on consumer reviews and testimonials, and Google’s and Yelp’s review policies. Accepting this page is part of every checkout; we store the time you accepted it.